News

Parchment ITT Update

Online resources: (ordering page, blog post) 

Parchment is pleased to provide
ongoing updates on our work with ITT Tech to make ITT Tech credentials available to students and alumni. We continue to fulfill ITT Tech credential requests and are pleased to report that as of Tuesday, September 27, we are processing three credential orders for every new order placed. We expect that fulfillment to order ratio to increase until the backlog of orders is cleared.  Having now entered active-fulfillment phase, we will reduce our updates to every Monday (end of day PST).

What is the most recent status of ITT Tech transfer of electronic transcript records and their availability on Parchment for fulfilling student orders?

We are pleased to report that as of last week, we are actively fulfilling transcript requests. Given the large backlog of orders, it will take several weeks to fulfill the initial “rush” of orders.  After that we expect requests to be processed in less than 48 hours.


What is the most recent status of ITT Tech transfer of electronic diploma, enrollment and degree verification records and their availability for fulfilling student orders?

We are pleased to report that as of last week, we are actively fulfilling digital diploma, enrollment verification and degree verification requests.  We are not yet taking or fulfilling print diploma requests, but are working to do so as soon as possible.


When will you share a copy of the electronic records with the states?  

As a courtesy to ITT Tech and state agencies, Parchment will develop and communicate a mechanism for providing states with custodial access to the digital records for which they have jurisdiction.  While we are still several weeks away from being able to communicate details, Sarah Kiley, ITT Tech Lead at Parchment, sent an email on September 27 to confirm which states desire to receive 2001 to current electronic records and confirm the required data elements.  Today, our focus is on increasing the velocity of student and alumni requests being fulfilled.  We appreciate your patience and recognize the importance of your role as custodians of these records and a timely and secure record transfer.


Where should we direct ITT Tech students with questions?
 
  

We want to help ITT Tech students and alumni as quickly as we can. We have a dedicated student support team standing by right now to help with any student issue. Please direct students to email itttech@parchment.com and one of our support staff will follow up right away.


Are states engaging Parchment to digitize their pre-2001 paper records and make them available on the ordering site?

Yes, we’ve heard from several states that are interested in digitizing their pre-2001 ITT Tech paper records and making them available for ordering via www.parchment.com/ITT.